IT Service Management

Essential

Description: Provides IT consulting, project management, service management, and service provider management to CSE-IT supported departments.

Full Documentation: IT Service Management

Included:

Service coordination involving organizations such as OIT, Dell, and Loffler.
IT consulting regarding IT@UMN services generally and CSE-IT services in particular.
IT-related project management and oversight.
IT-related service management and oversight.

Not Included: